FAQ - Frequently Asked Questions
FAQ
Can I place an order by phone?
Yes, you can also place your order by phone. Our team is on hand to help you choose your products, check availability and complete the order on your behalf, offering you a personalised and direct service.
What payment methods do you accept?
We accept a range of secure payment methods, including credit cards, debit cards and other reliable electronic payment systems. You can also pay by bank transfer. All online transactions are protected by advanced security systems.
Do you deliver throughout Italy and Europe?
Yes, we deliver throughout Italy and to the main European countries. Our products are carefully packaged to ensure they arrive at their destination in perfect condition.
How long will it take for my order to arrive?
Delivery times vary depending on the destination, but orders are usually dispatched within a few working days of confirmation.
Can I ask for more information before I buy?
Certainly. You can contact us at any time by phone, email or via the contact form. We’ll be happy to provide you with all the information you need about our products and how to make a purchase.
Can I change or cancel an order?
If your order has not yet been dispatched, please contact us as soon as possible to request a change or cancellation. We will do our best to accommodate your request.
